Legal
Your trust is important to us, and for that reason we take the issue of data protection seriously and ensure we have the appropriate security in place. We comply with the Swiss Federal Act on Data Protection of 25 September 2020 (FADP, in force since 1 September 2023), its Ordinance (DPO), and, where applicable, the EU General Data Protection Regulation (GDPR).
So that you are aware of what personal data we collect from you and what we use these data for, please note the information below.
The following is responsible for data processing on our website:
Edenroche Sàrl
Avenue Centrale 85
1884 Villars-sur-Ollon
Switzerland
Email: info@edenroche.com
When you visit our website, technical data about every access are temporarily processed in log files by our hosting provider, as is the case with every connection to a web server. This includes the IP address of the computer making the request, the date and time of access, the website from which access was made (referrer URL), the name and URL of the file accessed, the status code, your computer’s operating system and the browser you are using (type, version and language).
These data are collected and processed for the purpose of enabling the use of our website (establishing a connection), ensuring long-term system security and stability, and for the defence against attacks on the network infrastructure or other unauthorised or improper use of the website. This is our legitimate interest in the processing of data (Art. 31 FADP; Art. 6 para. 1 lit. f GDPR where applicable).
Our website is hosted and delivered by Cloudflare, Inc. (USA) via its global content delivery network. See section 11 below on the transfer of personal data abroad.
You can contact us by email or telephone. We use the details you provide (name, contact details, and the content of your message) only to give you the most effective and as personalised a response as possible to your query. The processing of these data is necessary for the implementation of pre-contractual measures or the performance of a contract, or is in our legitimate interests.
Cookies help in many ways to make your visit to our website more straightforward, more enjoyable and more effective. Cookies are information files that your web browser automatically saves to your computer’s hard drive when you visit our website. We use cookies, for example, to temporarily store your chosen services and inputs when you fill out a form on our website, so that you don’t need to re-enter that information when accessing a sub-page. Cookies may also be used to enable our system to identify you as a registered user after you have registered on the website, so you don’t need to log in again when accessing another sub-page.
Most internet browsers accept cookies automatically. However, you can configure your browser so that no cookies are placed on your computer or you are notified whenever you receive a new cookie. Disabling cookies may mean that you cannot use all the features of our website.
For the purpose of designing our website to meet our needs and those of our users, and for the ongoing optimisation of the website, we use web analysis services. In this context, pseudonymised user profiles are created and small text files that are stored on your computer (‘cookies’) are used. The information generated by the cookie about your use of this website is transmitted to the servers of the providers of these services, stored there and processed for us. In addition to the data listed under 2 above, this may provide us with the following information:
Our website integrates Facebook plug-ins. The provider is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You’ll recognise these plug-ins by the Facebook logo or the ‘Like’ button on our website. You’ll find a summary of the Facebook plug-ins at https://developers.facebook.com/docs/plugins/.
When you visit our website, the plug-in establishes a direct connection between your browser and the Facebook server. This link lets Facebook know that you have visited our website from your IP address. If you click on the Facebook ‘Like’ button while logged in to your Facebook account, you can link the content of our pages to your Facebook profile. This allows Facebook to link the visit to our website to your user account. Edenroche Sàrl has no knowledge of the content of the transmitted data or how Facebook uses those data.
For further information, please see Facebook’s data privacy policy at https://www.facebook.com/policy.php.
If you do not want Facebook to be able to link the visit to our website to your Facebook user account, please log out of your Facebook user account.
Our website integrates X (formerly Twitter) plug-ins. The provider is X Corp., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using the service and the ‘Repost’ function, your visit to our website will be linked to your account and shared with other users. Data will also be transmitted to the provider. Edenroche Sàrl has no knowledge of the content of the transmitted data or how the provider uses those data. You can change your privacy settings in your account settings.
For further information, please see the provider’s data privacy policy at https://x.com/privacy.
Our website integrates Instagram plug-ins. The provider is Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. If you are logged in to your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to link the visit to our website to your user account. Edenroche Sàrl has no knowledge of the content of the transmitted data or how Instagram uses those data.
For further information, please see Instagram’s data privacy policy at https://privacycenter.instagram.com/policy.
Our website integrates YouTube plug-ins. The provider is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. The YouTube plug-in establishes a connection to the YouTube servers. This tells the YouTube server which of our pages you have visited.
If you are logged in to your YouTube account, YouTube can link your surfing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube user account.
For further information, please see YouTube’s data privacy policy at https://policies.google.com/privacy.
Based on Art. 957 et seq. of the Swiss Code of Obligations (CO), all business correspondence sent by email is archived for 10 years. The archived emails are automatically deleted after 10 years.
We are entitled, for the purposes of the data processing described in this privacy policy, to transfer your personal data to third parties (contracted service providers) abroad. These third parties are bound by the same data privacy obligations as we ourselves are. If the level of data protection in a particular country does not correspond to that of Switzerland or the European Union, we will ensure, by relying on an adequacy decision of the Swiss Federal Council or by contractual means (in particular standard contractual clauses), that the protection of your personal data is equivalent to that in Switzerland or in the EU at all times.
We store personal data only for as long as is necessary for the purposes described above. We retain contract information for a longer period where this is required by statutory retention requirements, which arise out of regulations covering legislation on reporting, financial accounting and taxation. Pursuant to those regulations, business communications, accounting records and any contracts concluded must be kept for up to 10 years. Unless we still need these data in order to provide services for you, the data will be made inaccessible and used only for accounting and tax purposes.
We only pass on your personal data if you have expressly consented to our doing so, there is a legal requirement for us to do so, or this is necessary to enable us to assert our rights, particularly for the assertion of claims arising from the contractual relationship. In addition, we pass on your data to third parties if this is necessary within the context of using the website.
You have the right to receive, on request, information about the personal data which we hold on you. In addition, you have the right to rectify incorrect data and the right to erasure of your personal data, provided this is not precluded by any statutory retention requirement or a legal permission authorising us to process the data. You also have the right to receive the data you have given us in a common file format (data portability).
Requests to exercise these rights may be sent to info@edenroche.com. To process your request, we require proof of the identity of the person making the request.
We use appropriate technical and organisational security measures to safeguard your personal data held by us against tampering, partial or complete loss and against unauthorised access by third parties. Our security measures are subject to continuous improvement in line with advances in technology.
You should always treat your access data as confidential and close the browser window once you have finished communicating with us, particularly if you are using a shared computer.
We also take data privacy within our own company very seriously. Our employees and the service companies contracted by us have been obligated by us to maintain secrecy and to comply with data privacy regulations.
You have the right at any time to lodge a complaint with the competent data protection supervisory authority. In Switzerland, this is the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern.
Last updated: 4 August 2026
Contact for data protection matters: info@edenroche.com